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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

Question 1

Universal Containers has a requirement to establish dependencies between independent commercial products, such as ensuring that the 'Roaming Service' cannot be activated without first activating the 'Voice Service.' The provisioning system insists on receiving a single request for the activation of both products.
Which approach should the consultant recommend to ensure seamless integration and streamlined operations while addressing these business requirements?

A. Create a Relies-On Relationship between products and set the decomposition scope to OrderItem
B. Create a Relies-On Relationship between products and set the decomposition scope to Relies-On
C. Create a Relies-On Relationship between product and set the decomposition scope to Account
D. Create a Bundle Product and Multilevel Decomposition for fulfillment

Question 2

Which two levels can promotions be defined within the Consumer Goods Cloud?

A. Product Category
B. Retail Store
C. Retail Store Group
D. Product
E. Account

Question 3

Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?

A. Assessment Task Definition
B. Assessment Indicator Definition
C. Delivery Tasks
D. Retail Store KPI

Question 4

A communications company wants to improve their quote-to-order journey experience. The journey has several steps, which include selecting products and services, and integration with the inventory system for device reservation. They want to create a modern, multi-channel experience.
What approach should a Consultant take during planning to ensure optimal development and time to market?

A. Plan for three user stories running in parallel: UX Design, Device Reservation API, and Inventory System Integration. UX only requires the API information to be complete.
B. Knowing the exact data exchanged in integration is an input to the UX design. Detailed design of the integration step is required before UX design can start.
C. UX experience is the most important. Fully design and validate the UX before designing the integration step.
D. Plan for three user stories running sequentially: UX Design first, Device Reservation API second, and Inventory System Integration last.

Question 5

Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC plans to migrate their B2C customers and their customers' services into Communications Cloud. UC has configured the products in the Enterprise Product Catalog.
Which entities must be migrated, and in which sequence, to accomplish this migration?

A. Users, Consumer Accounts, Billing Accounts, Service Accounts, Contacts, Assets
B. Users, Consumer Accounts, Billing Accounts, Service Accounts, Contact, Asset Line Items, Assets
C. Users, Contacts, Consumer Accounts, Billing Accounts, Service Accounts, Subscriptions, Assets
D. Users, Person Accounts, Billing Accounts, Service Accounts, Contacts, Assets

Solutions: