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HP Selling HP Printing and Personal Systems Hardware Sample Questions:
1. A customer tells you that they knocked over a glass of water onto their Notebook and need a replacement, as is not working anymore. Which feature should you turn into a benefit for the customer?
A) HP DisplaySafe frame
B) business-rugged magnesium chassis
C) spill resistant keyboard
D) HP DuraFinish
2. What does a profound transformation in the workplace mean to the customer?
A) They need greater battery life.
B) They have an increased expectation for productivity and style
C) They need low-priced products.
D) They are looking for notebooks that are thin and light
3. How many LaserJet Printers has HP shipped over the last 30 years?
A) 30 million
B) 200 million
C) 100 million
D) 20 million
4. What is the new style of IT from HP?
A) more customers moving to a cloud-only solution
B) mobility security, cloud, and big data
C) printing, computing, networking, and software
D) OfficeJet Carepacks, ZBook and flow MFP
5. Within a company, what does a typical user want from a mobile device7 (Select two.)
A) easy to centrally manage
B) easy deployment
C) cheap purchasing price
D) latest technology
E) global availability
F) sleek and thin design
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: D,F |



