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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which question is best used to qualify a Systems Management opportunity?

A) How do you handle Quality Assurance test management?
B) Are you looking to adapt to new initiatives like Cloud Computing?
C) How often do customers complain about an application response time?
D) How often does one team work on a problem and then realize another team worked on the same issue?

2. Which key value statements are used in support of the CIO persona discussions that promote the value of employing the BSM solution in their IT environment? (Select two)

A) HP BSM uses the SiteScope product to monitor internal and remote network devices while providing agentless monitoring support.
B) HP BSM includes tools to prevent, manage, optimize, integrate, and automate the IT environment to reduce operating costs, improve service levels, and innovate with less risk.
C) HP BSM does not integrate with third-party monitoring products; however, it does provide alternative monitoring solutions to replace those applications and create new event-based monitoring scripts.
D) HP BSM combines application, system, and network solutions to deliver a comprehensive view of IT business services.
E) HP BSM maintains an industry proven practice to create a semi-automated process supporting its limited cross-domain functionality and predictive analytics reporting.

3. Which question is best used to qualify an Application Performance management opportunity?

A) How do you ensure that your virtual server hosts are used to their maximum potential?
B) How do you handle Quality Assurance test management?
C) Have you automated your operational runbooks to enhance efficiency?
D) How often do customers complain about an application response time?

4. What is the most correct value proposition for HP Software's BSM Systems Management Solution?

A) It enables IT organizations to enhance network performance and availability while improving resource utilization and provide secure, compliant networks, while meeting SLAs and containing costs.
B) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
C) Itconsolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
D) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.

5. Which capabilities of the BSM Application Performance Management solution help customers achieve their goals? (Select two.)

A) reduced costs through tool consolidation
B) business process testing and reporting
C) end-to-end business process monitoring
D) cross-domain event tracking and management capability
E) real user monitoring

Solutions: