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Microsoft MB2-866 Exam Syllabus Topics:

Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. A company uses Microsoft Dynamics CRM 2011. You need to ensure that when the ownership of an account is transferred, only associated user-owned cases that have a status of Open are assigned to the new owner. Which relationship behavior should you set in the one-to-many (1:N) relationship between accounts and cases?

A) Cascade User-Owned
B) Cascade Active
C) Cascade None
D) Cascade All

2. You are adding a user to Microsoft Dynamics CRM 2011 by using the Add User wizard. Which security roles are available in the Add User wizard when you create a new user?

A) built-in and custom security roles
B) none (security roles are added after the user is created)
C) only the security roles contained in the business unit of the new user
D) only built-in security roles

3. A company uses Microsoft Dynamics CRM 2011. You plan to disable a business unit in the organizational hierarchy. How will this affect users? (Choose all that apply.)

A) Users assigned to child business units subordinate to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.
B) Users assigned to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.
C) Users assigned to the disabled business unit will be reassigned to the root business unit.
D) Users assigned to child business units subordinate to the disabled business unit will be reassigned to the root business unit.

4. You plan to delete an unmanaged Microsoft Dynamics CRM 2011 solution. What will be removed when you delete the solution?

A) only the solution record.
B) the solution record and all dependencies of the solution.
C) the solution record and all components referenced in the solution
D) the solution record and all records of component types referenced in the solution

5. Which of the following customizations can be implemented from the Microsoft Dynamics CRM 2011 user interface?

A) Create custom workflow activities.
B) Add custom buttons to the Application and Entity ribbons.
C) Extend the application by using the .NET Framework.
D) Customize the Microsoft Dynamics CRM schema.

Solutions: