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HP HPE2-E84 Exam Syllabus Topics:

HP Selling HPE AI and As-a-Service Solutions Sample Questions:

1. A customer is comparing HPE GreenLake with a "do-it-yourself" (DIY) approach to building a private cloud. The customer's IT team believes they can save money by purchasing hardware and software separately and integrating it themselves.
Customer Objection: "We have smart engineers. We can build our own cloud experience by integrating hardware and software from different vendors.
Why should we pay for HPE GreenLake?"
How should a sales professional position the value of HPE GreenLake against this DIY approach?

A) Agree that the DIY approach is cheaper and suggest the customer only use HPE for hardware.
B) Emphasize that HPE GreenLake offers more hardware configuration choices than a DIY approach.
C) Focus on the faster time-to-value and reduced risk achieved with a pre-integrated, fully managed as-a-service platform like HPE GreenLake.
D) Explain that HPE GreenLake is primarily for customers who lack skilled engineers.

2. A customer is implementing a complex HPE GreenLake solution that includes private cloud, data protection, and networking components. The customer's IT team is highly skilled in their legacy environment but has no experience with cloud operating models or managing an as-a-service platform.
Customer Profile:
- Technical Expertise: Strong in traditional IT, weak in cloud/AaS.
- Project Scope: Complex, multi-workload HPE GreenLake deployment.
- Key Concern: "How do we ensure a smooth transition and that my team can effectively manage this new environment without extensive trial and error?" Which HPE Service offering should be positioned as essential for this customer's success?

A) Basic break/fix hardware support.
B) HPE Operational Services.
C) A simple services credit with the GreenLake contract.
D) HPE Financial Services Asset Upcycling.

3. A customer is interested in HPE Aruba Networking Central for managing their campus and branch networks. They want to understand the specific value of its AIOps capabilities.
Customer Question: "We have network monitoring tools today.
What does the 'AI' in Aruba Central's AIOps actually do for me?"
How should the sales professional describe the value of AIOps in HPE Aruba Networking Central?

A) It generates a single, monthly invoice for all network-related services.
B) It automatically orders new hardware when capacity limits are reached.
C) It allows network administrators to write and execute custom Python scripts directly on the switches.
D) It provides AI-powered insights that predict and resolve potential user connectivity and performance issues before they generate help desk tickets.

4. During a sales conversation about a large data center refresh, a customer raises a significant objection.
Customer Objection:
"We simply don't have the capital budget approved for a multi-million dollar hardware purchase this year. We want to modernize, but our board is pushing to shift all major IT investments to a recurring, operational expense model." Which HPE offerings are specifically designed to overcome this type of financial objection? (Choose 2.)

A) HPE Services for break/fix hardware support.
B) HPE ProLiant servers with the highest core counts and memory.
C) HPE Financial Services, which provides flexible payment solutions like leasing and financing.
D) HPE GreenLake, which provides a pay-per-use consumption model.
E) HPE Training Services for technical certifications.

5. A customer has been using HPE GreenLake for Block Storage for over a year. A review of their consumption analytics reveals that their monthly usage consistently exceeds their committed capacity, resulting in higher-than-expected overage charges.
How should this data be used to have a strategic conversation with the customer? (Select all that apply.)

A) As proof that the customer's application is inefficient and needs to be rewritten.
B) To suggest that they immediately migrate the workload to the public cloud.
C) As an opportunity to discuss their future growth plans and right-size their environment for the next 12 months.
D) To proactively propose an increase in their committed capacity, which would lower their per-unit cost and reduce or eliminate overage charges.
E) To demonstrate that the pay-per-use model is not working for them.

Solutions: