Individuals Who Should Consider Microsoft MB-910 Certification Exam
Anyone who has been working with computers for a few years should consider this certification. A basic understanding of programming is a must in order to understand the concepts on this exam. It covers VB6 and .NET programming along with other subjects. Those interested in creating mobile applications or working with computing services may need this certification. Individuals who have a few years of experience in the IT field will find this test to be quite easy. This exam is designed for entry-level candidates.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
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What is the Salary of Microsoft MB-910 Certification Exam
According to PayScale, the median salary of computer programmers in the US is 80,350 USD.
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Microsoft MB-910 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Describe Dynamics 365 Sales | 20-25% | - Core capabilities and business scenarios - Business process flows - Quote, order, and invoice lifecycle - Lead and opportunity management processes - Sales accelerators and forecasting - Product catalog, price lists, and unit groups |
| Describe Dynamics 365 Customer Service | 20-25% | - Case management lifecycle - Unified service desk and channels - SLA and routing rules - Knowledge base and entitlements - Key components and use cases |
| Explore core capabilities of Dynamics 365 customer engagement apps | 15-20% | - Data management and reporting basics - Integration with Microsoft Power Platform - Common features and navigation - Overview of Copilot in customer engagement - Security and access control |
| Describe Dynamics 365 Customer Insights - Journeys (Marketing) | 15-20% | - Event management features - Integration with Copilot - Lead generation and qualification - Marketing forms, pages, and segments - Capabilities and use cases - Email marketing and customer journeys |
| Describe Dynamics 365 Field Service | 15-20% | - Inventory and asset management - Mobile app and offline functionality - Core features and scheduling capabilities - Work order lifecycle and resource management |
