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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

A) Credit ratings are actively used as a pricing input for small and medium business customers
B) Meter technical data is required from the Distributed System Operator (DSO) m order to confirm supply is possible
C) The potential customer began their journey using WhatsApp.
D) Some customers existed on a legacy billing system from previous contracts

2. Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

A) SSO data access
B) Metadata API
C) Omnichannel data access
D) Streaming data API

3. An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.
Which object does the Energy and Utilities Cloud data model use to store this information?

A) Asset
B) Premise
C) Account
D) Contract

4. A company's energy and utilities org uses Permission Set Licenses What are the two methods to control users access to features and functionality?

A) Managed Package Licenses
B) Permission Set Groups
C) Sharing Settings
D) Permission Sets

5. Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h How and where can the energy company hold this information?

A) Use the existing notification preference fields in the Party object.
B) Extend the Account, Contact, and Relationship objects with new fields for notification preferences.
C) Extend the Service Account object with new fields for notification preferences.
D) Create a custom object associated with the Account with notification preferences.

Solutions: