[2026] Pass CIS-SPM Exam - Real Questions and Answers CIS-SPM Exam Questions Get Updated [2026] with Correct Answers NEW QUESTION # 28 Instead of starting from scratch, what can project managers make use of to rapidly build their project plan A. Planning Console B. Project Baselines C. Project Templates D. Project Workspace Answer: C NEW QUESTION # 29 When creating a program, which of the following [...]

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[2026] Pass CIS-SPM Exam - Real Questions & Answers [Q28-Q52]

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[2026] Pass CIS-SPM Exam - Real Questions and Answers

CIS-SPM Exam Questions Get Updated [2026] with Correct Answers

NEW QUESTION # 28
Instead of starting from scratch, what can project managers make use of to rapidly build their project plan

  • A. Planning Console
  • B. Project Baselines
  • C. Project Templates
  • D. Project Workspace

Answer: C


NEW QUESTION # 29
When creating a program, which of the following cannot be part of multiple programs? Select all that apply.
Choose 2 answers

  • A. Project.
  • B. Tasks.
  • C. Demand.
  • D. Portfolio.

Answer: A,C


NEW QUESTION # 30
When creating a project from demand, what related records are moved and copied upon Project Creation?

  • A. Resource Plan and Cost Plan.
  • B. Cost Plan and Assessment.
  • C. Idea and Demand.
  • D. Resource Plan and Change Requests.

Answer: A

Explanation:
According to the Create a customer project from a demand document, when creating a project from demand, the resource plan and the cost plan are moved and copied upon project creation. The resource plan defines the resources required for the project, and the cost plan defines the estimated and actual costs for the project. The other options are not correct, as they are not related records that are moved and copied upon project creation. The change requests, the idea, and the demand are not moved or copied to the project, but they are linked to the project as references. The assessment is not a record that is associated with the project, but with the demand.


NEW QUESTION # 31
What is the first step in the process when configuring Portfolio Planning to work with ServiceNow Project Portfolio Management?

  • A. Generate default mapping configurations.
  • B. Create personalized portfolio plans.
  • C. Create an alignment integration.
  • D. Create custom mapping configurations.

Answer: A

Explanation:
According to the Portfolio Planning document, the first step in the process when configuring Portfolio Planning to work with ServiceNow Project Portfolio Management is to generate default mapping configurations. This step creates the default mappings between the Portfolio Planning fields and the ServiceNow Project Portfolio Management fields. The other options are not correct, as they are not the first step in the process. Creating an alignment integration is the second step, creating custom mapping configurations is the third step, and creating personalized portfolio plans is the fourth step.


NEW QUESTION # 32
If a lens has four entities, which entity within the lens structure would not have a parent reference?

  • A. Top-level entity
  • B. Bottom entity
  • C. Second-level entity
  • D. Third-level entity

Answer: A

Explanation:
Explanation
According to the ServiceNow documentation1, a lens is a hierarchical structure that consists of entities and relationships. An entity is a data object that represents a business concept, such as a project, a demand, or a resource. A relationship is a link between two entities that defines how they are connected. A lens can have up to four levels of entities, each with a parent reference to the entity above it, except for the top-level entity, which has no parent reference. The top-level entity is the root of the lens and defines its scope and type. For example, a project lens has a project as the top-level entity, and a demand lens has a demand as the top-level entity.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/c


NEW QUESTION # 33
Which role can configure the parameters of the demand workbench that is provided with the base system?

  • A. it_pps_admin.
  • B. it_project_manager.
  • C. All roles.
  • D. business_stakeholder.

Answer: A

Explanation:
According to the Demand Workbench document, the role that can configure the parameters of the demand workbench that is provided with the base system is it_pps_admin. This role grants access to the Project Portfolio Suite application and allows the user to configure the demand workbench settings, such as the axes, the quadrants, the bubble size, and the color. The other options are not correct, as they are not roles that can configure the parameters of the demand workbench. The all roles option is too broad and does not specify a particular role. The business_stakeholder role grants access to the Business Stakeholder Portal and allows the user to view and submit demands. The it_project_manager role grants access to the Project Portfolio Management application and allows the user to create and update projects.


NEW QUESTION # 34
Which role should be given to users such as portfolio or product managers, so they can create, update, and delete, portfolio plans?

  • A. Milestones viewer [sn_milestones.milestone_viewer]
  • B. Portfolio Planning admin [sn_align_core.apw_admin]
  • C. Milestones editor [sn_milestones.milestone_editor]
  • D. Portfolio Planning user [sn_align_core.apw_user]

Answer: D


NEW QUESTION # 35
Where can custom risk ranks and value scores (such as High-Medium, Medium-Low, or Absolute-Low) be configured to evaluate the impact and probability of a risk?

  • A. Manual input
  • B. Using normalized value
  • C. The Risk Value Lookup module
  • D. on the Risk form

Answer: C


NEW QUESTION # 36
The Project management application supports two types of external dependencies. What are they?
Choose 2 answers

  • A. Task Dependency.
  • B. Hard Dependency.
  • C. Milestone Dependency.
  • D. Soft Dependency.
  • E. Change Dependency.

Answer: B,D

Explanation:
Explanation
The Project Management application supports two types of external dependencies: hard dependency and soft dependency. A hard dependency is a dependency that must be met before a task can start or finish. A soft dependency is a dependency that is preferred but not mandatory for a task to start or finish. You can find more information about these dependency types in the Product Documentation for ServiceNow.


NEW QUESTION # 37
Which artifacts can be linked to either a program, a portfolio, both, or neither?
Choose 2 answers

  • A. Demands
  • B. Stories
  • C. Operational plans
  • D. Projects
  • E. Test cases

Answer: A,D


NEW QUESTION # 38
Which is the minimum role that has access to the Project Administration > Settings > Preferences-Project module?

  • A. sys_admin
  • B. it_pps_admin
  • C. it_program_manager
  • D. it_project_manager

Answer: B

Explanation:
Explanation
According to the ServiceNow documentation1, the it_pps_admin role is the minimum role that has access to the Project Administration > Settings > Preferences-Project module. This role can configure the project preferences, such as the default project template, the default project currency, and the default project status.
The other options are incorrect because:
A: it_program_manager: The it_program_manager role can create and manage programs, but not project preferences2.
B: sys_admin: The sys_admin role can access all modules and features on the platform, but it is not the minimum role required for the Project Administration > Settings > Preferences-Project module3.
C: it_project_manager: The it_project_manager role can create and manage projects, but not project preferences4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-managem
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-groups/conce
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc


NEW QUESTION # 39
What does the project status report allow project managers to do?
Choose 2 answers

  • A. Show historical trend of project KPI's
  • B. Print as a PDF attachment
  • C. View the WBS
  • D. View the project Gantt chart

Answer: A,B

Explanation:
Explanation
The project status report allows project managers to do the following:
Show historical trend of project KPI's: The project status report displays the key performance indicators (KPIs) of the project, such as schedule variance, cost variance, and earned value. It also shows the historical trend of these KPIs over time, which helps project managers monitor the progress and performance of the project. You can find more information about the project status report KPIs in the Product Documentation for ServiceNow.
Print as a PDF attachment: The project status report can be printed as a PDF attachment and sent to the stakeholders or sponsors of the project. This helps project managers communicate the status and health of the project in a clear and concise format. You can find more information about the project status report PDF attachment in the Product Documentation for ServiceNow.


NEW QUESTION # 40
Which role should be assigned to a user so they can read and retrieve data from any table of the Release Management application to generate reports?

  • A. Business stakeholder
  • B. Release user
  • C. Project manager
  • D. Release admin

Answer: A

Explanation:
Explanation
According to the Product Documentation for ServiceNow, the business stakeholder role (rm_business_stakeholder) can read and retrieve data from any table of the Release Management application to generate reports. This role can also view the release dashboard, release calendar, and release roadmap. The other roles have different levels of access and permissions for the Release Management application. You can find more information about the roles and responsibilities for Release Management in the Product Documentation for ServiceNow.


NEW QUESTION # 41
Where can a project manager go to view quick reports of time card exceptions, and category wise time reported for their projects?

  • A. Analytics Time sheet
  • B. Analytics Project manager
  • C. PMO dashboard
  • D. User metrics dashboard

Answer: C


NEW QUESTION # 42
What role can configure the default columns in the project planning console?
Choose 2 answers

  • A. it_console_admin
  • B. it_pps_admin
  • C. admin
  • D. it_project_manager

Answer: B,C

Explanation:
Explanation
According to the ServiceNow support article1, the it_pps_admin role can configure the default columns in the project planning console by modifying the pm_project_planning_console list view. The admin role can also do this, as well as any other configuration on the platform2.
1: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714565 2:
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-groups/conce


NEW QUESTION # 43
At which point in the Demand Management lifecycle do assessments get sent to stakeholders?

  • A. Planning
  • B. Assessment
  • C. Screening
  • D. Creation

Answer: C


NEW QUESTION # 44
Which stage of the Now Create methodology includes Transition, Mobilize, Prepare and Conduct?

  • A. Initiate
  • B. Prepare
  • C. Transition
  • D. Close

Answer: C

Explanation:
Explanation
The Transition stage of the Now Create methodology includes the activities of Transition, Mobilize, Prepare and Conduct. This stage is focused on transitioning the solution from development to production, mobilizing the stakeholders for the go-live, preparing the environment and data for the launch, and conducting the final testing and validation. You can find more information about the Transition stage in the Now Create ebook or the Project Methodology website for ServiceNow.


NEW QUESTION # 45
Is resource capacity derived from FTE or schedules?

  • A. Only Schedules.
  • B. Only FTE.
  • C. Both.
  • D. Neither.

Answer: A

Explanation:
Explanation
Resource capacity is the total number of hours that a resource or a group of resources is available for work in a given time period. According to the Product Documentation for ServiceNow, resource capacity is derived from the user or group schedule, which defines the working hours and days for each resource. The group capacity is rolled up from the schedules of all the members. Note: Capacity is not derived from FTE, but from schedules. Both FTE and schedules must be in synchronization with each other. FTE is a measure of how much work a resource can perform in a standard work week, and it is used to calculate the resource demand and allocation.


NEW QUESTION # 46
Who can submit Ideas?

  • A. Any user.
  • B. Any demand user.
  • C. Any ITIL user.
  • D. AnyIT user.

Answer: A


NEW QUESTION # 47
In which table can you find cost information for a specific fiscal period?

  • A. cost_plan_breakdown
  • B. pm_project
  • C. cost_plan
  • D. expense_line

Answer: A

Explanation:
Explanation
According to the ServiceNow documentation1, the cost_plan_breakdown table stores the cost information for a specific fiscal period. This table contains the fields such as cost plan, fiscal period, amount, and currency.
The other options are incorrect because:
B: pm_project: The pm_project table stores the information about projects, such as name, description, state, and status2.
C: cost_plan: The cost_plan table stores the information about cost plans, such as name, type, and project3.
D: expense_line: The expense_line table stores the information about expense lines, such as expense type, amount, and date4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer


NEW QUESTION # 48
A program is a container for the following except for:

  • A. Program tasks
  • B. Issues
  • C. Portfolios
  • D. Cost plans

Answer: C

Explanation:
According to the ServiceNow documentation1, a program is a container for the following:
Program tasks: Tasks that define the scope and deliverables of the program2.
Issues: Problems that affect the program or its outcome3.
Cost plans: Plans that estimate the cost of the program and its components4.
A portfolio is not a part of a program, but rather a collection of programs and projects that are aligned with a strategic goal or objective.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/concept/c_ProgramManagement.html 2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/task/t_CreateAProgramTask.html 3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/task/t_CreateAnIssue.html 4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/task/t_CreateACostPlan.html : https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/concept/c_PortfolioManagement.html


NEW QUESTION # 49
Which of the following is the default schedule for the Project Management application?

  • A. Repeats every week on weekdays Monday through Friday from 8:00am to noon and 1:00-5:00pm.
  • B. Repeats every week on weekdays Monday through Friday.
  • C. Repeats every week on weekdays Monday through Friday. Includes the child schedule U.S. Holidays.
  • D. Repeats every week on weekdays Monday through Friday from 9:00am to 5:00pm.

Answer: A


NEW QUESTION # 50
A project expense line is cost associated with a specific source, except for:

  • A. Resource.
  • B. Software.
  • C. Program.
  • D. Fixed Assets.

Answer: C

Explanation:
According to the Project Expense Lines document, a project expense line is cost associated with a specific source, such as fixed assets, resource, or software. The program field on the project expense line form is not a source of cost, but a reference to the program that the project belongs to. Therefore, the correct answer is B. Program. The other options are not correct, as they are sources of cost for a project expense line.


NEW QUESTION # 51
The color band at the top of the project card in Project Workspace displays what project attribute?

  • A. State
  • B. Issues
  • C. Status
  • D. Risk

Answer: C

Explanation:
According to the ServiceNow documentation1, the color band at the top of the project card in Project Workspace displays the project status. The project status is a calculated field that indicates the health of the project based on the schedule, cost, and scope variance. The color band can be green, yellow, or red, depending on the status value. The other options are incorrect because:
B . Risk: The risk is a potential problem that could affect the project or its outcome. The risk level is displayed as a circle icon on the project card, not as a color band2.
C . State: The state is the current phase of the project, such as Draft, Planning, Work in Progress, or Closed. The state is displayed as a text field on the project card, not as a color band3.
D . Issues: The issues are the actual problems that affect the project or its outcome. The number of issues is displayed as a badge icon on the project card, not as a color band4.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/concept/c_ProjectWorkspace.html 2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/task/t_CreateARisk.html 3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTable.html 4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/task/t_CreateAnIssue.html


NEW QUESTION # 52
......

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