Certification exams change, and study material has to change with them. In 2026, GuideTorrent continues to refresh its C_TCRM20_60 practice questions, and every SAP Certified Application Associate - CRM Fundamentals with SAP CRM 2007 (CRM 6.0) purchase includes 365 days of free updates.
SAP C_TCRM20_60 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Interaction Center | - Call center processes
|
| Service Management | - Customer service processes
|
| Marketing | - Campaign management
|
| Master Data Management | - Business partners
|
| Sales Functionality | - Sales processes
|
| SAP CRM Overview | - CRM architecture and components
|
SAP Certified Application Associate - CRM Fundamentals with SAP CRM 2007 (CRM 6.0): Your Questions, Answered
The C_TCRM20_60 exam (SAP Certified Application Associate - CRM Fundamentals with SAP CRM 2007 (CRM 6.0)) is the official SAP exam that leads to the SAP Certified Application Associate certification, a credential at the Associate level. Related certifications include SAP Certified Application Associate - CRM (SAP CRM). GuideTorrent provides 100 practice questions to help you prepare for it with confidence.
No formal prerequisites required; basic SAP and business process knowledge recommended Requirements can change over time, so always double-check the latest eligibility rules before you register on the official SAP exam page.
You can book your exam through the official registration channels:
The exam is delivered in the following way: Proctored exam via SAP Certification Hub / authorized testing provider.
SAP recommends the following training options for this exam:
Official courses build the foundation, and the C_TCRM20_60 practice questions from GuideTorrent help you turn that knowledge into exam-day performance.
Yes. GuideTorrent offers a free C_TCRM20_60 PDF demo so you can check the quality of the practice questions before purchasing. After you buy, your product comes with 365 days of free updates, and if it expires you can renew the update service at a 50% discount from your member zone.
Your purchase is protected by our 100% Money Back Guarantee. If you take the corresponding C_TCRM20_60 exam within 60 days of purchase and do not pass, send us a scan of your enrollment slip and the official Score Report PDF within two days of the exam, and the full refund will be processed within seven days. The candidate name must match the payer name; exams taken within three days of purchase, free materials, and expired orders are not eligible. If you would rather not refund, you can exchange your product for two free products of equal value and keep the update service on your original purchase. Delivery itself is instant: your material is available for download and is emailed to you within one minute of payment. If nothing arrives within two hours, contact our support team. There is no limit on how many computers you may install it on.
The C_TCRM20_60 syllabus is organized into 6 exam domains. Among the first three are Interaction Center, Service Management, SAP CRM Overview. For the complete breakdown of topics and subtopics, see the Exam Topics section above.


