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Avaya IP Office Implementation Sample Questions:

1. A customer wants to have a telephone in the reception area which can only call extension 2000 (internal receptionist) when the hand set is picked up.
Which short code configuration will meet the customer need?

A) ?H DirectDial E2000 in the user rights short code table
B) #Help# DialDirect 2000 in the system short code table
C) ?D Dialtxtn 2000 in the user short code table
D) !!H Dial #2000 in the line short code table

2. Based on the information in the exhibit, how should the Afternoon recording be changed?

A) Dial *8101 then follow the prompts.
B) Dial *17 and then 5 to get the hidden prompt.
C) Dial *8201 then follow the prompts.
D) Upload anew recording using Monitor.

3. Which tool can be used to convert .wav files to the formats used by Embedded Voicemail?

A) Advanced File Upgrade
B) LVM Greeting Utility
C) HTMLconverter
D) Save Files asfeature within Manager

4. A customer wants to allow employees to divert external calls from their extension to their mobile telephones. With reference to the exhibit, which option should be disabled to satisfy the customer's requirement?

A) Inhibit Off-Switch Forward/Transfer
B) Drop External Only Impromptu Conference.
C) Auto Hold
D) Visually Differentiate External Call

5. How many external expansion modules may be added to an IP Office 500v2 for maximum capacity without an expansion module base card?

A) 8
B) 14
C) 4
D) 18

Solutions: