Introduction to Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam
The Certified Implementation Specialist-Application Portfolio Management test certifies that a qualified candidate has the expertise and necessary knowledge to contribute to ServiceNow Application Portfolio Management application configuration, implementation, and maintenance, including related documentation, portals, and other application integrations. The Application Portfolio Management (CIS APM) Exam Specification of the ServiceNow Certified Implementation Specialist specifies the aim, audience, testing choices, exam content coverage, test structure, and prerequisites for being a ServiceNow Certified APM Implementation Specialist.
ServiceNow clients, associates, personnel, and those interested in becoming a ServiceNow APM implementer have access to the Accredited Implementation Specialist-Application Portfolio Management test. CIS APM Exam test questions are based on official training materials for ServiceNow, the ServiceNow documentation site, and the developer site for ServiceNow. Study materials that are posted online elsewhere are not official and can not be used to prepare for the exam. Learn how to apply the APM based on the phases of the technique of ServiceNow Implementation (SIM).
Following are several modules in this sequence that instruct how to implement APM:
- APM Fundamentals
- APM Key Features
- Transition Phase
- Workshop Phase
- Configure APM
- Support customers through the workshop process
- Create Phase
- Project Kick‑off Phase
- Navigation
- Preparing for a workshop
- APM and how does it work
- Utilizing Guided Set‑up
Check out the CIS APM practice exams for a better understanding of how these modules are spread in the exam.
For more info read reference:
Exam Blueprint Preparation guide Prerequisite Course FAQs and Guide
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ServiceNow CIS-APM Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration with ServiceNow Platform | - Integration with Demand and Project Management - CMDB integration |
| Reporting and Analytics | - Decision support reporting - Portfolio dashboards and KPIs |
| Application Portfolio Management Overview | - APM purpose and value - Key concepts and terminology |
| Application Rationalization | - Scoring and assessment criteria (business fit, technical fit) - Rationalization models (tolerate, invest, migrate, eliminate) |
| Technology Portfolio Management | - Technical debt analysis - Cost and risk evaluation |
| Application Inventory and Portfolio Structure | - Business capability mapping - Application identification and classification - Application lifecycle management |
