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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Core Architecture | 20% | - Deployment models - System architecture overview - Component roles and interactions |
| Topic 2: Call and Message Flows | 20% | - Call routing and session management - SIP trunking and interworking - Registration and authentication |
| Topic 3: Maintenance, Troubleshooting & Recovery | 15% | - Monitoring and logging - Fault isolation and resolution - Backup, restore and disaster recovery |
| Topic 4: Avaya Aura Core Components | 25% | - Session Manager - Communication Manager - System Manager - Media Server and Gateways |
| Topic 5: Fundamental Voice Network Processes & Standards | 20% | - QoS and voice quality - SIP protocol fundamentals - RTP/media streams |
Avaya Aura® Core Components Support Certified Sample Questions:
1. Which of the following commands can you use to check whether the Avaya Aura Session Manager (SM) application processes are running?
A) Execute the SM CLI statapp command.
B) Use the Linux command ps -ef | grep -i "SM"
C) On the SM dashboard, select Status Applications from the Shutdown System pull-down menu.
D) On the SM dashboard, select Status Applications from the Service State pull-down menu.
E) Execute the SM status all command.
2. Which Linux command allows you to view the installed certificates on Avaya Aura Communication Manager (CM)?
A) viewcerts
B) show certs
C) start certmanager -f
D) tlscertmanage
E) displaycertificates
3. You notice that the Entity_Link between your Session Manager and Communication Manager is down.
From Communication Manager, which four commands can be used to verify the health of this SIP link?
(Choose four.)
A) Display link-monitoring
B) List trace station
C) Show entity-links
D) Status trunk
E) Status health
F) statapp
G) Status signaling group
H) List network-interfaces
4. When a 96xx telephone with SIP firmware boots up, it goes through a number of steps. These steps include:
Phone Registration.
Download PPM.
Obtain IP Address and Utility Server address from DHCP Server.
Check if firmware upgrade is required and download 46xxsettings.txt file.
Send Subscribe (avaya-cm-feature-status) to Avaya Aura Communication Manager (CM) via Avaya Aura Session Manager (SM).
What is the correct sequence of these steps?
A) 3, 4, 2, 1, 5
B) 5, 3, 1, 2, 4
C) 3, 5, 1, 2, 4
D) 3, 1, 5, 1, 2
E) 3, 4, 1, 5, 2
F) 4, 3, 1, 2, 5
5. After a successful registration, how does an Avaya SIP telephone learn if any of its Call Forward features are active at the moment?
A) It sends a SIP INFO request to Aura Session Manager (SM), which replies with the active Call Forwarding status.
B) It sends a Subscribe - avaya-ccs-profile event package to Aura Session Manager (SM); Aura Session Manager (SM) in turn replies with a Notify-avaya-ccs-profile.
C) It queries the LDAP database for active feature status.
D) It sends a Subscribe - avaya-cm-feature-status event package to Aura Communication Manager (CM) via Aura Session Manager (SM).
E) It sends a PPM getDeviceData request to Aura Session Manager (SM); Aura Session Manager (SM) replies with a getDeviceData response.
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: D | Question # 3 Answer: B,C,D,G | Question # 4 Answer: E | Question # 5 Answer: D |



